Job Description

Job Description

Welcome to the Kalahari Experience

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.

But we’re more than a resort. As a major employer, we provide thousands of jobs and career growth opportunities while delivering exceptional service. Our associates take care of millions of guests each year, making every visit special.

Beyond our walls, we’re making a difference. Through our partnership with charity: water, we’re committed to bringing clean water to one million people in Africa.

Sous Chef – Multiple Opportunities

Kalahari Resorts & Conventions is seeking a Sous Chef for one of three outlets. We are seeking an experienced and energetic Sous Chef to help lead our fast-paced, high-volume team. This role supports daily back-of-house operations, ensures consistent food quality and speed of service, and provides strong leadership for a team handling Italian, Tex/Mex, or a steakhouse. The ideal candidate thrives under pressure, leads by example, and maintains high standards in cleanliness, safety, and execution.

Must be available for nights, weekends, holidays, and peak business periods.

Key Responsibilities

• Support daily prep, service, and closing operations in a high-volume concession setting
• Lead the BOH team in executing standardized recipes and prep across multiple stations
• Monitor speed of service, ensuring quick ticket times and consistent product quality
• Uphold cleanliness, food safety, and sanitation standards always
• Assist in staff scheduling, labor control, and daily deployment based on business volume
• Maintain accurate prep pars, reduce waste, and control food costs
• Communicate clearly with FOH and expo to ensure guest satisfaction and order accuracy
• Support onboarding and training of new cooks and leads
• Step in for the Chef when needed, including supervising the line and communicating with leadership

What We’re Looking For

• 2–3 years of culinary experience in a high-volume, fast-paced kitchen
• 1+ year in a supervisory or lead cook role preferred
• Strong organizational and communication skills
• Ability to manage multiple tickets and tasks with urgency and attention to detail
• ServeSafe or equivalent food safety certification preferred
• Flexible availability including weekends and holidays
• Strong understanding of FIFO, basic food costing, and prep management

A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within
• 401(k) matching, paid time off, and holiday compensation
• Health, dental, and vision coverage for full-time associates
• Employee appreciation events, discounts, and perks at all resorts
• Education assistance programs to help advance your career

Be Part of Something Extraordinary

At Kalahari, we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers and by USA TODAY as the #1 Best Indoor Water Park . These awards reflect our commitment to both our guests and team members.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering incredible guest service, crafting memorable meals, or leading a team, your work makes a real impact.

Current locations include Wisconsin Dells, WI (2000), Sandusky, OH (2005), Pocono Manor, PA (2015), Round Rock, TX (2020), and Spotsylvania County, VA (2026).

Kalahari Resorts & Conventions is an Equal Opportunity Employer.

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