Job Description
Job Title: Service Plumber
Location: Knoxville, TN
Company: Best Plumber
Job Type: Full-time
Pay: Hourly + Commission: Starting at $25/Hour, based on experience.
About Best Plumber:
Best Plumber isn’t in the business of average. We’re building a multi-market plumbing powerhouse, generating $100M+ net profit, and creating 100 millionaire plumbers along the way. We set the standard for craftsmanship, teamwork, and legendary client experiences.
Vision and Mission Statement:
Vision Statement: To become a multi-market plumbing company that empowers over 100 plumbers to become millionaires and generates more than $100M in net profit annually.
Mission Statement: To deliver legendary service and the highest quality plumbing craftsmanship to clients while fostering a stable work environment with unlimited growth opportunities for employees.
Company Core Values:
Be the Best
Constantly pursue growth and self-improvement to be the best version of yourself, contributing to your personal success, your team, and the company’s journey to excellence.
Together Team Thrives
Support, collaborate, and hold each other accountable to achieve shared goals. Commit to building a culture of care and integrity, where every team member upholds our agreements and lifts each other up.
Legendary Service:
A legend is someone who leaves an unforgettable impression on others so strong that they feel compelled to speak of it to others. Deliver Legendary service experiences to clients and colleagues.
Get Smart Stuff Done:
Act with clarity and purpose to get the right things done effectively and efficiently. Embrace a proactive, smart approach to accomplishing impactful work that drives progress for you, your team, and the company.
Pursue the Win:
Understand what success means for yourself, the team, and the company. Chase each goal with relentless focus, helping us all achieve financial and professional victories together.
Position Overview:
At Best Plumber, our Service Plumbers are responsible for delivering Legendary Service to both new and existing clients. This role combines technical expertise with a customer-first mindset, ensuring that every client receives solutions tailored to their needs, executed with professionalism, and delivered with the highest standards of craftsmanship.
As a Service Plumber, you’ll work closely with installers and apprentices to ensure jobs are executed seamlessly. Clear communication, attention to detail, and pride in your craft are key. By delivering excellent results, you’ll earn client trust, referrals, and 5-star reviews — and you’ll be part of a team committed to being the best in the industry.
This position is ideal for a licensed plumber—or an experienced technician actively working toward licensure—who thrives in a fast-paced, customer-focused environment and is committed to excellence in service, safety, and teamwork.
What We’re Looking For:
· Licensed plumber OR a rockstar tech working toward your license.
· Solid plumbing experience in residential and/or light commercial.
· Strong problem-solver who can figure things out on the fly.
· Clear communicator who builds trust with clients and teammates.
· Organized, detailed, and serious about safety and quality.
· Comfortable working in physically demanding environments (lifting, crawling, working in various weather conditions).
· A team player who loves the hustle of service work.
Key Responsibilities:
· Deliver legendary plumbing service with top-tier craftsmanship.
· Diagnose, explain, and fix plumbing issues with precision.
· Educate clients on the best options — not just the fastest or cheapest.
· Work hand-in-hand with our install crew so jobs run smooth.
· Leave homes better than you found them — spotless and dialed-in.
· Make clients so impressed they leave 5-star reviews and tell their neighbors.
Qualifications:
What We Offer:
How to Apply:
If you’re ready to take your plumbing career to the next level and join a team that doesn’t just “do plumbing” but builds careers and creates legends, hit us up. At Best Plumber, our projects aren’t just jobs, they’re steppingstones to your future.
Best Plumber is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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